Web design in Cheltenham that feels like you

If you’re looking for web design in Cheltenham, you’re in the right place.

I’m Pandora, founder of Happy by Design – a Cheltenham-based web designer creating strategic, friendly WordPress websites for small businesses who want clarity, confidence and growth, backed by 20 years’ experience.

No bloated agencies. No confusing tech talk. Just thoughtful design built to support your business properly.

Based in Cheltenham, I work with businesses across the town and surrounding areas, including Charlton Kings, Bishops Cleeve, Tewkesbury, Gloucester and Cirencester. 

Web design services

Every website is bespoke, but services typically include:

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WordPress website design

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Website redesign
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E-commerce websites
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SEO-ready builds
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Conversion-focused structure
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Website support and optimisation
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Website accessibility
All websites are responsive and built on WordPress, so you can edit pages, add content and manage your site yourself — or hand it all to us via a support plan.

Built with accessibility and usability in mind

Good web design isn’t just about how it looks. It’s about whether people can use it easily.

Accessibility and usability are something I actively think about throughout every project — from colour contrast and readable typography to clear page structure and mobile-friendly layouts. It’s not a box I tick once; it’s something I keep working on and improving with every site I build.

That includes paying attention to things like:

  • Clear heading structure
  • Straightforward navigation
  • Descriptive alt text for images
  • Readable typography and contrast
  • Mobile-friendly design

A website should work for as many people as possible, in as many real situations as possible. It’s better for your visitors — and it can help with SEO too.

Happy by Design Director Pandora, reviewing website statistics and SEO

A simple, clear process

Working together should feel calm and structured. Here’s how it typically works:

1. Discovery and strategy

We’ll find out your goals, your audience, your current challenges, and what success looks like.

2. Structure and planning

We work out the pages, messaging and user journey.

3. Design and build

Your site is built in WordPress with SEO-friendly foundations in mind.

4. Launch and training

Once live, you’ll receive training so you feel confident managing your site going forward.

Pandora - Creative Director of Happy by Design

A more personal web design studio

Happy by Design is a founder-led studio — when you work with me, you work directly with the person designing and strategising your website, backed by a small, trusted team who help bring it to life.

That means clearer communication, faster decisions, and one consistent point of contact throughout — not being passed between account managers, or left wondering who’s actually working on your project.

When specialist support is needed — photography, copywriting, or additional website growth services — I also collaborate with trusted external experts. But you always know I’m the one supporting you with your overall website strategy, start to finish.

Supporting businesses across Gloucestershire and The Cotswolds

Although I’m based in Cheltenham, I also support businesses across Gloucestershire and beyond — including Charlton Kings, Bishops Cleeve, Tewkesbury, Gloucester and Cirencester .

 

Web Design FAQs

How much does web design cost?

Every website project is tailored to the scope, functionality, and goals of your business, so pricing varies too. After your initial enquiry, I’ll send you example pricing based on similar projects, so you can get a feel for whether we’re a good fit. Once we’ve scoped things properly through a proposal, I’ll give you an exact quote — so you know precisely what to expect.

Most clients see their website as a long-term investment in clarity, credibility and growth — which is why I focus on building good quality websites that grow with your brand, rather than ones you’ll need to rebuild every few years.

Do you only work with Cheltenham businesses?

No – I have clients across the UK, in London, Wales, and as far as Scotland, but being based in Cheltenham means I understand the local business landscape and can support nearby clients more closely.

Are your websites accessible?

I design with accessibility best practice in mind, including clear structure, strong readability, mobile optimisation and inclusive design principles. If you have specific accessibility requirements, we can discuss those during the planning stage.

Can you improve my existing website?

Often, yes. Sometimes a strategic redesign or structural improvement can dramatically improve performance without starting from scratch.

What do you need from me to get started?

Once your quote is accepted, the deposit paid and contracts signed, we’ll send you further information to help with content collection and creation — including a content questionnaire, since gathering website content is often the part clients find trickiest. Don’t worry if you’re not sure where to start; that’s exactly what it’s there to help with.

Do you offer website hosting?

Yes — hosting to all our Website Support Plans so you know your site is in good hands. If an ongoing plan is more than you need, we can recommend hosting suppliers or build on your existing host if it meets our specifications.

How do I edit my website?

Every site is built on WordPress. If you’re new to it, we offer virtual training and support guides — or we can manage it for you as part of a Website Maintenance package.

How long does it take to build a website?

On average, around six weeks, though, this varies with size and complexity.

Do I need to pay upfront?

No — we do take a 50% deposit upfront, with the rest due on completion.

Will you look after my website after launch?

We certainly can! Our Website Maintenance Packages, mean you can focus on other things while we keep your site secure, updated and running smoothly.

Do you offer a charity discount?

Yes — charities get a discount on our hourly rate and website prices. 

Ready to start?

If you’re searching for web design Cheltenham businesses trust, I’d love to hear about your project.

Let’s create something built to grow with you.